Custom items are handmade and are made to order.
Once we have decided on the bag you wish to order and a timeline has been established, a 50% deposit is required in order for me to set aside/order the necessary materials and to begin work on the bag. The remaining 50% is due when the bag is complete. The deposit is non-refundable.
Returns are not accepted on custom order items.
Contact me at email@example.com to discuss options for your custom bag.